At Foremost Hat, we make it easy to create hats that truly represent your vision. Whether you need a single bespoke piece or a bulk order, our "No Minimum Order" policy means ultimate flexibility for your business or personal project. 👉 Customize Now

Choose from a wide range of customization options to bring your logo to life:

Turnaround time consists of Handle/Production Time plus Transit Time. All timelines for custom orders are calculated from the date of Sample Confirmation.

A. Blank Headwear

• Order Handling: 2 business days.
• Transit Time:Standard (USPS): 5–10 business days.Express (UPS/FEDEX): 3–7 business days.Priority: UPS 2nd Day Air is available for selection.

B. Customized Headwear

• Standard Embroidery: Approximately 10 business days for production following Sample Confirmation.
• Custom Patches: Approximately 20 business days for production following Sample Confirmation.
• Rush Production: Available for an additional fee, reducing production time to 3–10 business days (subject to order quantity and seasonal capacity).
• Transit Time: 3–7 business days via Express carriers (UPS/FEDEX) following production.

C. Logistics Partners & Methods

We partner with USPS, UPS, and FEDEX to ensure professional B2B delivery.

Standard: USPS (5–10 business days).

Expedited: UPS/FEDEX (3–7 business days).

Premium: UPS 2nd Day Air.

We priority quality and accuracy. Please review our return conditions below:

• Defective, Incorrect, or Sizing Issues: We accept returns for defective items, incorrect shipments, or sizing-related issues (for blank products only).
• Strict 7-Day Window: To maintain efficient wholesale operations and inventory turnover, you must contact us and initiate your return within 7 days of the delivery date. Requests made after 7 days will not be accepted.
• Custom Orders: Custom items are Final Sale and are not eligible for return unless a manufacturing error exists that deviates from the approved digital mockup.
• Delivery Tracking: The delivery date is strictly determined by the tracking information provided by the carrier.

Eligibility for Replacement or Refund

To qualify for a return or refund, the following criteria must be met:

• Condition: Items must be unused, unwashed, and in their original condition with all packaging, tags, and stickers intact.
• Sizing Returns: Returns due to sizing issues are accepted for blank products only. The items must be in resalable condition. Note: Customers are responsible for all return shipping costs for sizing-related returns.
• Pre-Decoration Inspection: Please check all blank products for accuracy, sizing, and condition before decorating (embroidery, printing, etc.). Once an item is decorated, it is no longer eligible for return.
• Verification: All returns and refunds must be linked to a valid order number.
• Shortage & Damage Claims: Claims for missing items or damages must be submitted within 7 days of receipt.
• Non-Delivery Concerns: If you do not receive your shipment or have concerns regarding the product, you must submit a request within 7 days of the estimated delivery or shipment date.

Exceptions: Refunds are not available in the following cases:

• Color Variance: We strive to display product colors as accurately as possible. However, due to differences in monitor calibration and display settings, we cannot guarantee an exact color match between the digital image and the physical product. Please note that minor dye lot variations may occur between different production batches. This is considered a standard occurrence within the headwear industry.
• Missing Original Packaging: Items must be returned in their original condition with all tags and stickers attached. For quality inspection purposes, customers are permitted to open one (1) individual cap per style.
• Modified Merchandise: Any items that have been embroidered, printed, washed, or otherwise decorated are ineligible for return or refund.
• Sale & Final Sale Items: Products purchased at a discount of 15% or greater are considered "Final Sale" and are non-refundable.
• Sample Orders: To maintain our wholesale operation standards, sample orders (any order consisting of fewer than 5 pieces) are not eligible for return.
• Third-Party Delivery Issues: We are not responsible for orders that fail to deliver due to customer errors (e.g., incorrect shipping address) unless the Guaranteed Delivery Service was purchased at checkout.
• Carrier Delays & Force Majeure: We shall not be held liable for shipping delays caused by third-party carriers or Force Majeure events. These include, but are not limited to: natural disasters, public health emergencies, pandemics, governmental regulations, labor strikes, and civil unrest.

Return Fees

• Consumer Responsibility: For returns based on personal reasons (such as changing your mind on product ,color, size, or subjective preferences), you are responsible for both original and return shipping fees, which depend on the courier. Additionally, a restocking and processing fee will be applied, calculated as the greater of 10% of the order value or a minimum of $10 USD. This fee helps cover our team's time spent on inspecting, processing, and restocking your returned items.
• Company Responsibility: If the return is due to damage caused by us, the consumer will not bear the shipping fees.