Product Descriptions & Color Variance
We make every effort to ensure that our product descriptions and images are as accurate as possible. However, to maintain realistic expectations for wholesale and custom orders, please keep the following in mind:
-
Batch Variations: Due to the nature of large-scale manufacturing, minor variations in fabric texture, stitching, or craftsmanship details may occur between different production batches.
-
Color Calibration: Physical product colors may vary slightly from what you see on your screen. This is due to differences in monitor calibration, professional photography lighting, and individual visual perception. Such variations are considered industry-standard and are not classified as quality defects.
-
Physical Samples: For high-volume custom orders, we strongly recommend purchasing a sample or visiting our US-CA Showroom to verify colors and materials in person before proceeding with mass production.
-
Dedicated Support: If you feel the items received have a significant discrepancy that impacts your project, please contact our customer service team immediately. We are committed to finding a fair solution for our partners.
Hat Care & Washing Instructions
To extend the lifespan of your hats and maintain their professional quality, we recommend following these care guidelines. Please always check the specific care label (wash tag) attached to each product, as certain materials are strictly "Do Not Wash."
-
Hand Wash Recommended: To maintain the hat's structure and the integrity of the custom embroidery/print, please avoid machine washing or tumble drying.
-
Temperature & Detergent: Use cold or lukewarm water (≤30°C / 86°F) with a mild, neutral detergent.
-
Gentle Cleaning: Gently press and wash the fabric; avoid vigorous scrubbing, especially around the brim/visor or any customized areas.
-
Air Dry Only: Reshape the hat while damp and let it air dry naturally in a shaded area. Avoid direct sunlight or high-heat drying, which can cause shrinkage, warping, or fading.
-
Initial Wash: For dark-colored products, a slight release of surface dye during the first wash is a normal characteristic of the fabric and does not affect the final color.
-
Specialty Products: For products marked as "Do Not Wash" (such as certain wool blends, premium leathers, or structured buckram), please use a damp cloth for spot cleaning only.
Product Disclaimer
-
Compliance with Care Labels: Foremost Hat shall not be held liable for any damage, shrinkage, or deformation resulting from failure to follow the provided washing instructions or the specific care labels on the products.
-
Professional Use: As a B2B supplier, we provide these guidelines for your end-customers. We recommend that wholesalers communicate these care instructions to ensure product longevity.
-
Natural Wear: Please note that prolonged exposure to sweat, salt water, and intense UV rays may naturally alter the color and texture of any textile product over time.
Product Liability & Proposition 65 Compliance
-
California Proposition 65: Certain products sold by Foremost Hat may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. It is the responsibility of the Customer (especially B2B Wholesalers) to ensure that the appropriate Proposition 65 warnings are maintained and provided to the end consumer when reselling these products in the State of California.
-
Limitation of Liability: To the maximum extent permitted by applicable law, Foremost Hat shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.
-
Material Variations: Customer acknowledges that due to the nature of custom manufacturing, slight variations in color, texture, and embroidery/print placement may occur. These variations do not constitute a product defect.
Product Revision & Sizing Guide
-
At Foremost Hat, we are committed to continuous improvement. To provide the best possible fit and quality, we reserve the right to perform iterative updates and optimizations on our products.
-
Product Iterations & Updates
-
We occasionally optimize and upgrade the structure, materials, or technical details of our hats based on market feedback and manufacturing advancements.
-
Right to Revise: We reserve the right to implement these updates at any time without prior notice.
-
Information Update: Once a product has been revised, we will update the relevant information on the specific [Product Detail Page]. We recommend that repeat buyers check the product description before re-ordering to stay informed of any changes.
-
-
Sizing & Fit Guidance
-
To ensure the highest satisfaction for your wholesale order, revised product pages will clearly outline:
-
Structural Adjustments: Descriptions of any changes to the crown shape, brim curvature, or closure type.
-
Updated Sizing Parameters: Specific measurements of the updated version.
-
Head Circumference Range: Our recommended "best fit" range for the specific model.
-
-
Customer Responsibility
-
Note: Since sizing can vary between different styles and versions, we strongly advise reviewing the sizing instructions and specifications on the product page before placing every order. As these are B2B transactions, Foremost Hat cannot be held liable for fit issues or sizing preferences if the product delivered matches the specifications listed on the website at the time of purchase. Minimizing returns due to fit starts with a careful review of these guides.
-
Policy Ownership & Responsibility
This policy is issued and maintained by Smart Head Ltd. Smart Head Ltd. is the responsible entity for the administration and enforcement of this policy and, where applicable, acts as the data controller for the purposes of applicable data protection laws.


